It is quick and easy to report a repair online at any time of the day by clicking here or you can report it via live chat during working hours.
You don't need to sign up for a tenant account or log in to report a repair.
Report your repair to us via live chat if we are online. We are usually online from 8am to 5pm, Monday to Friday.Report a Repair
If you have an emergency repair, please telephone 0333 204555 or chat to us live if we are online.
Report a repair to your estate caretakers
Does the problem you are reporting relate to a communal area or concern your neighbourhood? If so then it could be a job for our Estate Caretakers. Click here to find out more.
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