Report an issue to the estate caretakers

The primary role of the caretakers is the upkeep and the appearance of the estates in which they work. They also undertake estate inspections, carry out weekly fire safety checks to communal areas and work closely with other agencies that work in the area.

Our Estate Caretakers can help with:

  • Some types of rubbish
  • Some items to reduce fly tipping
  • Fly tipping in some instances
  • Graffiti
  • and reporting repairs.

Our caretakers can not remove:

  • Items that are recyclable - these can be put in the local authority recycling bin or box
  • Any domestic waste left in black bags - these must be disposed of in an appropriate bin provided by the local authority.
  • Please note: It is your responsibility to keep your property and neighbourhood tidy.

If you see something in your neighbourhood which needs attention then you can report it to your estate caretaker by calling 03333 204555 or completing the form on this page.

If you need to report an issue with your property then it could be the responsibility of our Repair Team to fix. To report a repair, please click here.

Report an issue