How can we help?
Repairs, maintenance or estate caretakers Rent account and payments Your tenancy Renting or buying a home Your application for housing Reporting an issue Other services and support Corporate or careers enquiry Want to make a complaint or pay us a compliment? Customer Contact Charter Contact us
Report a repair Is my repair an emergency? Report an issue to the estate caretakers What happens when I report a repair? How long does a repair take? View my repair requests Change my repairs appointment Permission for, or help with the cost, of home improvements Request an aid or adaptation in my home I have a pest infestation Attend an estate walkabout How to videos for simple repairs Do you offer any financial contribution to home improvements?

View my repair requests

If you are a current tenant of Progress Housing Group, you can register for your online account here. 

By registering for your online account, you will be able to:

  • view your rent balance and transactions
  • track repairs
  • check your gas servicing date
  • update your profile

You will need your tenancy reference number to register - you can find this on your rent statement and it is a nine-digit tenancy code beginning with a four or five.

Track a repair

 

Need more help?

If you still need to contact us, please click here.