• Progress Living
  • Progress Lifeline
  • Key Unlocking Futures
Progress Housing Group
  • Manage my tenancy
  • Rent a home
  • Buy a home
  • News & events
  • Work for us
  • About us

We are experiencing very high call volumes and longer than normal waiting times.

If you wish to report a non-urgent repair or pay your rent, you can do this online. You can also contact us by live chat, email or in person. 

Thank you for your patience.

Report a repair online
Pay your rent online
Activate your online account

How can we help?

  • 1. Choose a topic
  • 2. Choose a category
  • 3. Choose an option
Repairs, maintenance or estate caretakers Rent account and payments Your tenancy Renting or buying a home Your application for housing Reporting an issue Other services and support Corporate or careers enquiry Want to make a complaint or pay us a compliment? Customer Contact Charter Contact us
Tell us what's gone wrong and we'll try to make things better or if we have done something well then please let us know Read our policies Customer contact charter
  • © 2022 Progress Housing Group
  • Website terms of use
  • Privacy and cookie policy
  • Sitemap