We are experiencing very high call volumes and longer than normal waiting times.
If you wish to report a non-urgent repair or pay your rent, you can do this online. You can also contact us by live chat, email or in person.
Thank you for your patience.
Report a repair online
Pay your rent online
Activate your online account
If you wish to transfer a tenancy, would like to exchange your home with another tenant or are moving on then there a few things you need to do.
Ending your tenancy
If you would like to move out of your property, you must give us four weeks’ notice in writing from a Monday (if you pay your rent weekly). Your four weeks’ notice will begin on the Monday following us receiving your completed form. During this four week period we will arrange to carry out a pre-termination inspection. To terminate your tenancy, please contact us on 03333 204555 or visit our reception at Sumner House, Leyland or Jubilee House, Lytham St Annes.
Download a tenancy termination form.
When you move out
There are also some other ways which a tenancy could end - read more here.
Need more help?
If you still need to contact us, please click here.